Customer Situation
Our client is into non-emergency ambulance support. Client need to
maintain reports on patients who they transport. Client was providing
hard copy sheet to the attender/ driver of the vehicle to do the reports
and submit it to the office end of the day which was latter used for filing
insurance claim
Paper not submitted or writing not being legitimate was always an issue for them.
Custom Requirement
Our client needed solution by which this usage of paper for doing this report could be removed.
Issues related to not submitting the sheet, delayed submission or error in reporting to be removed so their filing process could be improved.
Our Solution
- Our app development team came up with a solution of creating an
Android / iOS app which could help the attender in the vehicle to do the
reports by just click and choose to finish the reports as they transport the
patients.
- Reports done live and submitted for billing through a web interface connected to the Mobile App.
Key Outcomes :
-
Reports done live and submitted as soon as
the trip get completed.
-
Errors and Omissions in the reports dropped as now they don’t need to fill but to just select and click.
-
Final document ePCR document generated was used
for the filling.
